In Short, we take full responsibility of what we do. Refund in case of genuine quality issues or mistakes from our end. Exchange in case of sizing or fitting issues (except customised orders).
Printing and Shipping
We have high standards for Quality. All our products are Printed on per Order basis. During the entire process, we make sure that perfection in quality is maintained. We treat all orders as urgent, but due to high volumes these timelines will be followed:
Dispatch Time: 3-5 Working Days for All Orders.
Delivery Time: After dispatch, on an average shipments get delivered in 2-3 working days to metro cities and 5-6 days in case of non-metro cities. We select the best courier provider available at that time. priority being (FedEx > Bluedart > Delhivery > India Post). There are certain circumstances when highest priority courier is not available in your area due to Sales Tax or other Logistics issue. Any delay due to these conditions is not in our hands.
COD Policy: As per policy, all COD orders will be confirmed before shipping. In some postal codes, the service might be unavailable which will be communicated.
Fair Return Policy
We understand there will be cases when you need to exchange or return the Product. Due to printing being done on order by order basis, after lot of feedback and past experiences, we drafted a policy which we feel is fair for both of us.
- Any order cancelled if the Tees are not Sent for Printing yet, is eligible for Full Refund. No questions asked. Drop us a mail or WhatsApp
- We are very strict about quality. Any genuine quality Issue or print loss after first wash will eligible for Full Refund.
- If we do end up sending you a t shirt or accessory that is defective or of the wrong size or in the rare occasion that our brains weren’t working and we sent you the wrong t-shirt, we'll give you a Full Refund or Exchange as per your wishes.
How to Exchange
For any Size Exchange, you can let us know within 15 Days of receiving the Product. We'll be happy to arrange a reverse pickup, reprint a new tee and get you a perfect size for you. You can drop us a Mail, WhatsApp or Call for the same.