In Short, we take full responsibility of what we do. Refund in case of genuine quality issues or mistakes from our end. Exchange in case of sizing or fitting issues (except customised orders).
Printing and Shipping
We have high standards for Quality. All our products are Printed on per Order basis. During the entire process, we make sure that perfection in quality is maintained. We treat all orders as urgent, but due to high volumes these timelines will be followed:
Dispatch Time: 3-5 Working Days for All Orders.
Delivery Time: After dispatch, on an average shipments get delivered in 2-3 working days to metro cities and 5-6 days in case of non-metro cities. We select the best courier provider available at that time. priority being (FedEx > Bluedart > Delhivery > India Post). There are certain circumstances when highest priority courier is not available in your area due to Sales Tax or other Logistics issue. Any delay due to these conditions is not in our hands.
COD Policy: As per policy, all COD orders will be confirmed before shipping. In some postal codes, the service might be unavailable which will be communicated.
How to Exchange Size
Please raise any size exchange requests within 7 Days of receiving the product by dropping a mail to firstname.lastname@example.org or reply to original order confirmation mail that you receive. Our team will take it forward from there.