In Short, we take full responsibility of what we do. Refund in case of genuine manufacturing issues. Exchange in case of sizing or fitting issues (except customised orders).
YOUR HAPPINESS GUARANTEE - 30 DAYS HASSLE FREE EXCHANGE
Every product you order at Humptee Dumptee is an individual item, manufactured by hand for you. Thats what distinguishes us from other e-commerce retailers. You can get the size Exchange by Raising a Request via Email to firstname.lastname@example.org and we will take care of rest. We are not providing reverse pickup service effective April 2019, so you will have to ship back the product to our office address. Amount for shipping will be re-imbursed (upto 100 INR) on your next order.
- Any Ordered Product (Except Customised Product) "above Rupees 2000" can be requested for Size Exchange within 30 Days of Delivery. Anything that has names, dates or any change in design that is specially requested by you is considered Customised Product. All Birthday Category Products comes under Customisation by Default.
- We are very strict about quality. Any genuine manufacturing issue or mistake from our end will eligible for Refund or Exchange. Refund/Exchange will be applicable to the item with defect. Also, we request you to report any such issue within 7 days of Delivery.
- Mystery Tees are not eligible for Size Exchange. Any genuine manufacturing defect will be covered.
- Priority Delivery is processed at faster rate compared to regular Order, However, any manufacturing or logistic delays are not under our control. We try our best to fulfil delivery within 5 working days of receiving order, there might be cases where it is delayed. In those cases, any extra amount paid for priority delivery will be reversed.
PREMIUM QUALITY GUARANTEE
We are proud of the Quality of Tees we Offer at Humptee Dumptee. We are the only brand offering such a premium Quality Product at an Affordable price. This is one of the major reason of our growth. A customer who tries the product once will stay with us for lifetime.
- We use 100% Super-Combed, Pre-Shrunk Cotton. Density is 180 GSM. This is highest used Quality in Industry for T-Shirts.
- We are the Only Company in India using G.O.T.S. Certified, Ink Based Prints. We don't use Stickers or Plastisol. You can Iron Directly over Print, and wash the way you like. It will remain Intact, wash after wash.
- These are Made to Order Products. Pre-Shrinkage, Softness are done before printing at T-Shirt Manufacturing level. We do not alter products after printing. T-Shirts are Freshly Printed and Immediately dispatched. In some cases, a light pre-treat mark appears on product. This is a temporary mark and goes away after exposing to air or with single dip of water. This is not a defect and is part of process.
Drop us a mail to email@example.com or give us a message on Whats App at +91 99530 32596.